Author Archives: Alain Hunkins

3 Easy Ways to Say “I’m Unprofessional”

Do you care what people think about you? Of course you do. We live in an age of easy access to information.  This access gives your customers a multitude of choices as to where to get their needs met. What … Continue reading

Posted in Communication, Customer Service, Decision Making, Leadership, Performance Improvement, Sales/Business Development, Trust | Comments Off on 3 Easy Ways to Say “I’m Unprofessional”

The Part of Your Brain That Can Make Work A Joy…or a Hell

There’s a small part of your brain called the RAS:  Reticular Activating System. The RAS  is the gateway for nearly all sensory input entering the brain.  The RAS works like a bouncer outside a nightclub.  It decides what information to let … Continue reading

Posted in Change, Decision Making, Leadership, Performance Improvement | Comments Off on The Part of Your Brain That Can Make Work A Joy…or a Hell

Strengthen Team Communication to Prevent “Missed Understanding”

This week’s article was published by the American Management Association. You can read the full article at this link.  Please share it with your network. Thanks, Alain

Posted in Communication, Leadership, Performance Improvement | Comments Off on Strengthen Team Communication to Prevent “Missed Understanding”

How Empowerment Leads to Engagement

If it were you, which would you most prefer? No choice Someone else’s choice for me My choice The answer is obvious:  In general, we prefer to make our own choices. There’s a freedom that comes from making our own … Continue reading

Posted in Leadership, Motivation, Performance Improvement, Uncategorized | Comments Off on How Empowerment Leads to Engagement

How To Start Becoming a Better Business Storyteller

Barbara was in a panic. This struck her colleagues as particularly strange, since she was the most experienced of the group.  A Senior Vice President with twenty years experience, Barbara had worked in six different countries and was one of … Continue reading

Posted in Uncategorized | Comments Off on How To Start Becoming a Better Business Storyteller

What Really Intelligent People Need To Perform At Their Best

Jane has been recently promoted to Senior Manager at a technology firm. When I met Jane, she told me her most pressing problem: I have some really smart people on my team.  While that seems great, they’re really challenging to … Continue reading

Posted in Communication, Decision Making, Leadership, Motivation, Performance Improvement | Comments Off on What Really Intelligent People Need To Perform At Their Best

10 Things That Great Talent Leaders Do on Their First Day

  Happy to report this post was recently published by ATD (the Association for Talent Development). You can find the whole post on by clicking here.      

Posted in Uncategorized | Comments Off on 10 Things That Great Talent Leaders Do on Their First Day

Is There A Downside To Being Too Nice As a Manager?

This post was published this past week by the American Management Association. You can click on the link below to read it.  Thanks! Team Leadership: Is There a Downside to Being “Nice” as a Manager?

Posted in Decision Making, Leadership, Management, Performance Improvement | Comments Off on Is There A Downside To Being Too Nice As a Manager?

A Surprisingly Subtle Yet Powerful Way to Improve Decision Making

Decisions.  We make them all day, every day. Decision making seems like it should be a relatively easy process. After all, we’ve got lots of practice at it. However, for leaders making decisions in organizational settings, there’s a whole new … Continue reading

Posted in Uncategorized | Comments Off on A Surprisingly Subtle Yet Powerful Way to Improve Decision Making

The Giant Cost of Faking Feedback

Saying you want feedback is one thing.  The willingness to receive it is something else. Research has shown that leaders who ask for feedback are significantly more effective than leaders who don’t ask for it.  Leaders who ranked at the … Continue reading

Posted in Uncategorized | Comments Off on The Giant Cost of Faking Feedback