Category Archives: Innovation

The 3 Wrongs Of Being Right

I’ll admit it: I like to be right. When I’m right, my ego glows with satisfaction.  I love the feeling of closure when the two sides of my hypothesis turn out to match.  Growing up, I thrived on being a … Continue reading

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Want a New Win? Try A Wall of Appreciation

Do you have a blank wall somewhere at your office? Consider trying out this idea: Transform the blank wall into a Wall of Appreciation. It’s fairly common knowledge that being appreciated at work impacts a host of factors: retention, engagement, productivity and … Continue reading

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The Secret to Working Smarter Revealed

Don’t work harder, work smarter. That phrase has been around so long it’s turned into a cliché. But what does it really mean? After all, aren’t you working as smart as you can when you’re working? How often do you say … Continue reading

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3 Reasons To Build a Device Dungeon

In medieval times in Europe, Dragons were considered symbols of chaos. I’ve come to the realization that there’s a dragon living in my house. It’s my smartphone. Look, I’m not a techno-fogey;  I realize technology is here to stay and … Continue reading

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Have your assumptions outlived their usefulness?

I’ve spent the last few weeks working with many leaders on the subject of innovation. One of core principles of innovation is to question assumptions. After all, if you want to innovate (make something new, better, more valuable), you have to … Continue reading

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Mission Before Money

Simply put: we don’t build services to make money; we make money to build better services. Mark Zuckerberg, Feb. 1, 2012 You’ve probably heard:  Facebook is going public.  They’ve filed to become a public traded company. In the letter attached … Continue reading

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Culture Lessons From Google

  In the recently released Fortune Magazine’s 100 best companies to work for, Google came out at #1. This is the third time Google has earned the top spot. In a related article, Google CEO Larry Page talks about some … Continue reading

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Lead, Teach, Succeed

It’s been said that the best leaders are terrific teachers. So what do the best teachers do to teach so well? They create an environment where their students want to be there. It’s fun. They make learning active. They draw … Continue reading

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Delight Should Be…Well, Delightful

  In a recent NY Times article, reporter Steve Lohr shares the lessons learned by those who worked closely with Steve Jobs. The first lesson: Do Whatever It Takes to Delight Customers What company doesn’t promise “Customer Satisfaction”?  Everyone who wants … Continue reading

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The 5 Skills of Disruptive Innovators

Harvard Business School professor Clayton Christensen is considered to be one of the world’s leading thinkers on innovation. His new book, The Innovator’s DNA, analyzes the traits of the world’s most innovative companies. Christensen believes that highly innovative leaders (think … Continue reading

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