Category Archives: Performance Improvement

The Painful Price to Pay for Constant Urgency

When you’re asked, “How’s your week going?”, is your gut response to say: Crazy Busy? If so, you’re not alone. Crazy Busy – constant urgency – has become the new normal. Only there’s one problem.  If everything is urgent, then … Continue reading

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The Hidden Cost That Busy-ness Puts on Business

Simon has a problem. Simon’s been in the insurance business for 25 years.  A senior leader at his company, he’s knowledgeable, caring, and well-liked by his direct reports and colleagues. Simon’s organization is rolling out their own corporate university, and … Continue reading

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The Biggest Mistake New Leaders Make

Sarah is the CEO of a Fortune 500 company. Last week, she flew across the country to spend an hour meeting with eighteen of her high potential leaders.  They were all gathered together at a week-long leadership development program together. … Continue reading

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3 Reasons Leaders Should Never Fix Their People

Daniel leads a team of twenty research scientist/leaders. In preparing to work with the team at their annual leadership conference, I spoke to Joanne, one of Daniel’s direct reports.  Joanne brought me up to speed with the team, their group dynamics, … Continue reading

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Why Do We Make Poor Decisions?

This is a wooden box. Some people use them to jump up onto for exercise. I am one of those people. Two weeks ago, I was using a box quite similar to this one, when I caught my left hand … Continue reading

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The Secret Weapon Successful Leaders Share

What separates high achieving leaders from the rest? Don is the general manager (GM) of a fast food restaurant.  Year after year, he’s won GM of the year within his region of about 100 restaurants. At a conference last week, … Continue reading

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What the Neurobehavior of the Oscars Snafu Can Teach You

At the end of the day, we made a human error.  We made a mistake. Tim Ryan, US Chairman and senior partner of PwC Mistakes happen. But the beauty of hindsight is the opportunity to reflect back as to why … Continue reading

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How Do You Get People Out of Their Shell?

How do you help people to perform at their best? One answer may surprise you. James had always been a “middle of the bell curve “employee. An engineer for a technology company, James had been a solid performer for 32 … Continue reading

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7 Easy Ways To Tell If Your Team Is Really A Team

Are you on a team that’s only a team in name only? If so, you’re not alone. This past week, I worked with a Executive Operating Committee (EOC) of a global pharmaceutical organization.  Twenty persons strong, EOC members had flown … Continue reading

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7 Keys To Keep Your Goals From Failing

It’s January.  A New Year. For many companies, this means the annual rite of setting performance goals is in full swing.  Sadly, some leaders are much better at setting goals than others. Over the past month, I worked with a … Continue reading

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