Category Archives: Trust

The Unrecognized Benefit of Candor

What was the best thing about 2015? I posed this very question twelve times, on twelve days, to twelve senior executives over the past two months. Now this was no casual, offhand question.  I was speaking with these executives on … Continue reading

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What Might Your Drive To Achieve Be Costing You?

Every leader (and organization) has its strengths. Where do the strengths serve well? Where do they incur costs? I led the following awareness-building exercise with a team of leaders at a manufacturing organization.  You can try it with alone, or … Continue reading

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10 Things Great Leaders Do On The First Day With a New Team

Why are these kids smiling? I should know–they’re my kids.  Alexander and Miranda posed for this photo last Wednesday, right before they got on their bikes to ride off to the first day of school. They were really excited.  Usually … Continue reading

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Is Your Personal Brand Well In Hand?

Marketing Author Seth Godin has defined a brand as: The set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another. If someone chooses to work with you instead … Continue reading

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A Crucial Component In Communicating Change

People don’t naturally embrace change, and for good reason: Change = Uncertainty = Fear People are used to the familiar.  There’s a reason they call it “The Comfort Zone”. When you start forcing people away from the familiar, they can … Continue reading

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Want a New Win? Try A Wall of Appreciation

Do you have a blank wall somewhere at your office? Consider trying out this idea: Transform the blank wall into a Wall of Appreciation. It’s fairly common knowledge that being appreciated at work impacts a host of factors: retention, engagement, productivity and … Continue reading

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What Bad Doctors Can Teach Good Leaders

When’s the last time you were on your way to work and thought, “Today I want someone else’s life miserable!” Not likely. But maybe there’s someone at work (a boss, employee, vendor or customer) whose sole purpose on earth seems … Continue reading

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What Stops Leaders from Empowering Others?

The research firm Universum recently queried over 2,000 business leaders and professionals, asking: What’s the most important quality that you expect future leaders to possess? The #1 response (41%): They empower their employees. Empowerment. It became a business buzzword twenty years … Continue reading

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How Do You Deal With Disagreement?

Working with others means that you’ll eventually face conflict and disagreement. Conflict isn’t bad:  we need work cultures that support differing perspectives, multiple opinions, and divergent thinking.   However, how we communicate our disagreements can either help or hinder our workplace relationships and … Continue reading

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What’s Your Leadership Model: Elephant or Ostrich?

If leadership was easy, more people would be great leaders.  Leading is smooth sailing when things are going smoothly.   The real question is: How do you fare under pressure? I was flying from Hartford to Charlotte last week, on … Continue reading

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